Services
What we actually do
We take on the whole thing: working out what the Concierge should say, building it, connecting it to your systems, and running it afterwards. You do not need an AI team to work with us.
Discovery
We start from what your visitors ask, not a feature list.
- What people ask you, in their words, on the site, on the phone and on WhatsApp
- What your staff say back, and where they look it up
- Which outcome the Concierge should go for first: a visit, a callback or a registered interest
Concierge design
The conversation is the product. Most of the work is here.
- A name, a voice and your brand's tone, in every language it speaks
- Prompt wording tested against recorded conversations, measured rather than guessed
- Explicit rules for staying on subject, confirming before it acts, and ending a conversation cleanly
Systems integration
The Concierge reads your live data and writes real leads.
- Catalogue, stock, opening hours and appointment slots, checked at the moment of asking
- Leads posted to Salesforce, HubSpot, Zoho, GoHighLevel, Odoo, SAP, or any system with an API or a webhook, with your fields and your picklists
- Your knowledge base of policies, FAQs and terms, loaded by us and approved by you
Deployment and operation
One script tag on your site, monitored after launch.
- Locked to your domain, in your colours, with your copy
- Every conversation with its transcript, summary, lead and cost in the Intentport app
- Ongoing tuning as you see what visitors actually ask
Engagement
How an engagement runs
A first build
Scoped to one job the Concierge must do well, then extended once it is doing it.
Running it
We keep it working: monitoring, tuning, and changes as your catalogue and your business change.
What do your visitors ask?
Describe it and we will tell you honestly whether the Concierge handles it well.
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